Hi5 Hosting Privacy Policy

Your privacy is important to us. We want you to feel comfortable using our services. Hi5 Hosting values its customers and respects their privacy. We collect customer information in an effort to improve your online experience and to communicate with you about our products, services, contests, and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. Because we gather certain types of information about the users of Hi5 Hosting, we feel you should fully understand what information we gather and how we use that information. Our staff and employees are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.

What Information Does Hi5 Hosting Gather?

When you register for a Hi5 Hosting account, Hi5 Hosting obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. When you use Hi5 Hosting's service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. Hi5 Hosting also tracks requests you make for information on World Web Service`s products and services, and responses you provide to Hi5 Hosting surveys. Finally, Hi5 Hosting keeps records of your payment history and communications you have with Hi5 Hosting's support team. Except in extraordinary circumstances (when we receive a court order, to protect the company's rights or property, or in emergencies where someone's safety is at risk), Hi5 Hosting does not keep track of what sites you visit when you are using the service.

What Does Hi5 Hosting Do With This Information?

As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with Hi5 Hosting's Terms and Conditions of Use. Information on your communications with Hi5 Hosting's support team is used to address the issues raised by your communications. In addition, Hi5 Hosting regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that Hi5 Hosting not send you mailings relating to other goods and services at the URLs listed in this section or send an e-mail to privacy@Hi5 Hosting.com. Hi5 Hosting reserves the right, however, to send bulletins and other important information regarding the service at its discretion.

How Can I Correct or Update the Information?

To request a copy of the contact Hi5 Hosting has on your account, send an e-mail request to privacy@Hi5Hosting.com. You may correct that information as appropriate by returning a message to the same address. Please keep in mind that under Hi5 Hosting's Terms of Service, subscribers are required to provide Hi5 Hosting with current contact and billing information. Hi5 Hosting may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

What Happens to the Information if I Leave Hi5 Hosting?

If you ever leave Hi5 Hosting, Hi5 Hosting will normally delete your personally identifiable account information 30 days after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail addresses etc. However, in the event of any accounting irregularities, Hi5 Hosting reserves the right to retain your contact and billing information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy

Hi5 Hosting reserves the right to make changes to this policy. Those changes will become effective 10 days after notice of them is posted here. If you have any questions about this privacy policy, please contact us via e-mail at policy@Hi5Hosting.com.

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Credit Card Safety

Credit Card Security Guarantee

At Hi5 Hosting we don't just stand behind our products and services. We also do our best to provide a safe and convenient online shopping experience.

That means we safeguard the integrity of our customers' credit card/checking account information. If your credit card or debit card or checking account is used in an unauthorized manner on our site (as determined by your credit card company or banking institution), we will cover whatever amount your credit card company doesn't – up to $50.

We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us.

SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

How do I know my credit card information is secure?

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

Some browser versions don't permit communication through secure servers like the ones we use to process orders at Hi5 Hosting .